Privacy Policy
Effective Date: September 9, 2026
Website: https://phoenixenglishcyprus.com
Entity: Phoenix English Cyprus ("we," "our," or "us")
1. Overview
Phoenix English Cyprus is committed to safeguarding the privacy of our students, prospective applicants, and visitors. This Privacy Policy outlines how we collect, process, store, and protect your personal information in accordance with applicable TRNC Personal Data Protection regulations (Law No. 89/2007) and international standards such as the EU General Data Protection Regulation (GDPR).
2. Data We Collect
We collect personal information directly from you when you interact with our website, including:
- Contact & Identification Data: Name, email address, telephone/WhatsApp number, and location when you submit an inquiry, placement test, or registration form.
- Educational Inquiries: English proficiency level, learning goals, and course preferences.
- Technical Usage Data: IP address, browser type, operating system, and pages visited via server logs and analytics cookies.
3. Legal Basis and Purpose of Processing
We process your personal information for the following purposes:
- To respond to course inquiries and provide educational consultations.
- To schedule assessments, register students, and deliver language courses.
- To administer website security, troubleshoot errors, and evaluate website performance.
- To send course schedules or promotional updates (only where explicit opt-in consent has been provided).
4. Data Sharing and Transfers
We do not sell, rent, or trade your personal data. Your information is only shared with trusted service providers strictly necessary to operate our website and services (e.g., website hosting through Netlify, form processors, or secure email service providers).
5. Data Retention
We retain inquiry data only as long as necessary to fulfill your request or resolve administrative inquiries, unless a longer retention period is required by educational record-keeping standards or local law.
6. Your Rights
Regardless of your location, you have the right to:
- Request access to the personal data we hold about you.
- Request corrections to incomplete or inaccurate information.
- Request erasure of your data ("right to be forgotten").
- Withdraw consent for promotional communications at any time.
To exercise any of these rights, contact us at phoenixschool.cy@gmail.com.
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